Last Updated on April 28, 2020 by Jay
It can be frustrating when you try to use your phone and all you get is a black screen. Phones have come a long way from being just a simple flip phone. Unfortunately, technology still has its limitation.
You might not always be able to fix the issue when iPhone wont turn on on your own, but there are a few tips to try before taking it to a professional.
Apple iPhone is designed to not only look and feel good in your hand, but it has an IP67 rating for water and dust resistance as well that protects the device from accidental spills and rain. But, in spite the luxuries smartphone, there have been plenty of reports from users online of complaining about their Apple iPhone device becoming irresponsive to touch inputs and are not able to switch and turn on the display.
iPhone Won’t Turn On – there can be other reasons
In our research and findings, we have found multiple reasons and causes for why you may face this issue with your device, and a single fix does not seem to solve things. So, we have gone ahead, researched and sorted through some user forums to find the reasons why your iPhone would not turn on and everything that you can do to fix it for good and use it again.
iPhone Screen Went Black – Charge Your Phone
This may seem like another easy tip, but a phone’s battery can sometimes drain quickly. Running apps in the background of your phone typically is a battery drainer. Plug your phone into the charger and leave it for about 15-20 minutes.
Some iPhones will turn on automatically once they start charging. You may need to turn your phone on by using the power button though, depending on which iPhone you have.
When you plug your phone in, a small icon should show up on the bottom of your phone by the charging port. If the icon is not there or your phone doesn’t turn on once plugged in, you may need to try a different charger.
If you’ve been wondering why my iPhone wont turn on at all, trying different charging cords and wall ports as well, or try a different wall outlet. If no charger is working, you may need to take it to a phone tech. Also, if no chargers are working, try to charge another iPhone with your charger.
If that phone works while yours doesn’t, that means your phone is having issues. There is some talk about some iPhones charging while hooked up to a computer but not when they are plugged into a wall. If you’re desperate and have a computer, also try this as well.
Force rebooting your Apple iPhone
More often than not, when any smart gadget/device or computer seems to malfunction and have hiccups, the cleanest way to sort things out is through a quick reboot. Phones hanging and the screen becoming irresponsive to the touch inputs is not exactly a new problem among mobile users, especially among Android users. Still, the way to resolve it has undoubtedly changed. On older devices, you could slide the back cover out and remove the battery and insert it again to perform a restart. Since the iPhone does not have a removable back and has a fixed battery, here are the steps to perform a forced reset.
- On your Apple iPhone, press down and then release the Volume Up button.
- Now press down and then release the Volume Down button.
- Finally, press and hold on the Power button on the side of the iPhone.
- Press down and hold on to the Power button until the phone vibrates and you will see the Apple logo appear on the screen.
If for some other reason, if you do not see the Apple logo after following these steps to restart, hop onto the next solution.
Perform a fresh battery cycle
The Apple iPhone has a standard lithium-ion battery in the metal body, which is designed to have maximum watts and increase the charging speed and also stacked up with a copper coil that helps the Apple iPhone charge wirelessly. However, the technology on the battery can sometimes fail, causing the charge level to drop below the standard capacity, causing the iPhone wont turn on problem. When you plug in your Apple iPhone, and it does not show any signs of life, this could mean there’s an issue with the display screen or your battery.
- Leave the Apple iPhone out for a few days or a week and wait for the battery to drain out completely.
- After a few days or a week have gone, connect the Apple iPhone to a power source and let it charge until wholly charged.
- You can check to see if the device turns back on again as it usually should.
Broken Lightning USB cable and charging brick
You will be surprised how often a device is declared dead due to just a faulty cable or a power brick. Just like the tech support first and foremost ask you whether your computer is plugged in and switched on in a power source, we ask you the same. If yes and your Apple iPhone wont turn on or charge, before assuming something is broken inside of your iPhone, try out a different power brick and a USB Lightning cable.
- Sometimes using an unauthorised or third-party Lightning cable can also cause issues while charging your iPhone.
- We all know how notoriously Apple cables wear and break out quickly. Replacing the damaged Lightning cable can solve the problem.
- If you are facing issues with the original power brick and want to replace it, we recommend buying the 18 watts fast charger from Apple iPhone.
Check the iPhone display for loose connection or damage
If your iPhones does not switch on or the mobile screen does don’t lit up and do not show any image, there is a possibility you might have damaged your screen from a drop. If there are no signs of physical cracks and damage to the screen and screen does not turn on, but you can hear notification sounds and haptic feedback, you might have a loos ribbon display cable which needs to be pushed right back in by opening the device.
The first test you can do is connect your Apple iPhone to a computer when plugged in; you will feel vibration feedback and a chime on your device. If you do not see your display light up, this means there could be some other problem. Locate and connect your iPhone to iTunes.
If the iPhone connects to iTunes when you plug in your computer, we recommend that you make a backup of your personal data and files right away. Regardless of if you choose to take the iPhone to a certified Apple technician or not, it is important to secure your personal data and other credentials, because the repair might lead to factory resetting the iPhone and erasing all the data to counter the problem of iPhone 6 won’t turn on or any other model for that matter.
Liquid damage could be the problem
One reason why your phone doesn’t turn on maybe because it has sustained some damage. While some iPhones are very tough and water resistant, others have had bad luck with durability.
You could drop your phone in water today and problems might not arise until a few days later. Check for any cracks or physical as well as water damage. You may have unknowingly spilled liquid near the charging port and that can cause issues.
A misconception among smartphone users is that devices show signs of water damage immediately after coming in contact with moisture or water even when they are IP67 certified devices. However, water damage can sometimes take hours, days or even weeks to wreak havoc on your device’s hardware, as it slowly begins to oxidise and erode the internal hardware components. Water can seep into the device through the speaker grills, or if your device has been opened and the seal is not tight enough, water will just go right into your device, leading to the iPhone 6 won’t turn on issue.
If you have dropped your iPhone in a pool or a pond, or it came into contact with water before turning it on, it is a sure sign that your device has major water damage. Using dry rice to suck out the moisture from within the iPhone could work if the device is still functional. But in most cases, when the iPhone won’t turn on or charge, this, unfortunately, means that the damage has already been delt. Taking the iPhone to a certified professional and getting it fixed up is the only solution at this point.
Restoring the Apple iPhone
Lastly, you may need to restore your iOS operating system. This may sound difficult, but it is actually fairly easy to do. The best way to know if you need to do this is to look at your screen.
If the iTunes logo shows on your screen with the charging logo when you try to turn your phone on, that means it is time to restore iOS. This needs to be done because the operating system has frozen.
To perform this restoration, you’ll need to plug your phone into a computer that has iTunes downloaded onto it. When you plug the USB into the computer, hold down the home button on your phone at the same time.
A message telling you to connect to iTunes will show up on your screen when you hold the home button down. Your phone should then go into recovery mode on its own.
Restoring the operating system will be another way of losing all the data on your phone. Because of that, it’s always a good idea to back up everything onto the iCloud.
If you were trying to update your Apple iPhone and ended up yanking the plug out before the process was complete, it can lead to serious trouble and issues. Similarly, fiddling with iOS using jailbreaking tools and apps can also cause the software to crash and act even crazy at times, which leaves you wondering why your iPhone 7 won’t turn on and work the way it always has before the catastrophes.
Note. For restoring your Apple iPhone, you will need a computer or a laptop with the latest version of iTunes installed
- Power on your computer or laptop and open the iTunes suite application.
- Connect the Lightning cable to the computer and locate the iPhone on iTunes.
- Get a gentle hold of the Apple iPhone, press down and then let go of the Volume Up button.
- Now press down on the Volume Down as well as the Power button and keep holding it for 5 seconds max.
- While holding on down on the Volume Down button and then next let go of the Power button.
- If the screen does not switch on, wait patiently to see if iTunes detects your Apple iPhone on the computer.
- If the iPhone is detected on iTunes, you will be given a choice to update or restore the software on the iPhone, and you can do so by pressing the Restore option from the notification pop up.
Wait patiently as it may take some time for the software to be downloaded and installed on your iPhone, and you should be able to see the Apple logo appear on the screen after some time when the process is finished and get rid of the issue where the iPhone 7 won’t turn on or charge.
Frequently Asked Questions
Why my iPhone screen is black and frozen?
If your iPhone screen is black and frozen, it could be due to a firmware crash. If your iPhone turns on and you can hear the notification chimes and the phone call ringing, performing a forced restart can fix the black and frozen screen on your device
Here is how to perform a forced restart on your Apple iPhone.
Note. Performing a forced restart on your iPhone will not erase your data.
- Press and release the volume up button.
- Press and release the volume down button.
- Press and keep holding the power button until you see the Apple logo.
If the issue is on a hardware level, there are no quick fixes for it, and you will need to replace the screen from the Apple service centre.
Why my iPhone gets stuck on startup Apple logo?
If your iPhone is stuck at the Apple logo on startup, it means that your iPhone is held on a boot loop. It could happen if your device is interacting with iTunes for backup or restore process and you yank the Lightning cable out before the process has ended. Here is a way you can get out of the boot loop without needing to be connected to a computer.
- Press and release the volume up button.
- Press and release the volume down button.
- Press and keep holding the power button until the Apple logo stops appearing and flashing.
- It means your iPhone is powered down.
- Press and release the power button and the Apple logo should appear.
- But this time you will be able to go to your home screen and use your iPhone.
What happens if your iPhone won’t turn on?
If your iPhone won’t turn on or charge even after performing a forced restart or also connecting it to your computer and performing a restore and everything else on your device seems fine, you may need to replace your battery. As all things consumable, sometimes your iPhone’s battery may be faulty out of the box, or it could be a case of consumer fault. Whatever the case may be, you should take your iPhone to the Apple centre. They may even replace your device under conditions met.
How to restart iPhone 6 when the screen is black?
If your iPhone 6 is stuck on a boot loop or a black screen, and you can hear the notification chimes and call ringer, you can perform a restart on your iPhone 6 to fix the black screen or even when the screen is not responsive to the touch.
Here is how to perform a restart on the Apple iPhone 6.
- Press and hold power and home button together.
- Keep holding both the power and home buttons until the screen goes black.
- Keep holding both the button until the screen is on again.
Restarting or force rebooting your iPhone 6 will not erase the data and should fix iPhone wont turn on issue.
What happens when my iPhone wont turn on?
If your iPhone screen doesn’t turn on, there might be some reasons, be it on a hardware level or some software bugs and glitches.
If you have hardware issues such as
- Broken screen.
- The battery is getting discharged then iPhone not turning on
You will need to replace the faulty components, and a simple reboot will not fix these problems.
If everything on your iPhone hardware seems fine, a simple reboot should do the trick. Here is how to perform a force restart.
- Press and release the volume up button.
- Press and release the volume down button.
- Press and keep holding the power button until you see the Apple logo.
Following these steps should solve boot loop problem and the black screen frozen issue.
Final Words
When your local and international communication, social life, financial transactions, entertainment and even business relies on your mobile phone, having ended up with one that doesn’t seem to turn on and work can bring all of it crashing down. Apple prides itself on quality hardware, and iOS is designed to be a no-nonsense software that makes life easier for its users wrapped in luxurious metals and glass design. Still, being tech at the end of the day, there can be operational issues now and then.
Did any of the troubleshooting steps listed above help you get your iPhone up and running again? Have we missed out on any critical method that you know of, and can help others resolve the problem of iPhone won’t turn on or charge right away? Do share with us at the comments section right down below.
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I cannot open my iphone 6s , i just leave it on my bag when i get it to text my husband i cannot open my iphone , totally black out the screen, what should i do ? i already did hard reset but it can’t help.
hope you can help me , thank you
hi, my i phone just show apple logo try to recover it but can not work,actually cant syc my data with my id,,any sulotion to safe my data ??