Last Updated on July 6, 2020 by Husain Parvez
Are you facing the complications of NVIDIA GeForce Experience not working on your gaming laptop or computer? Here’s everything you need to know about this game-enhancing software for PC gamers, and how you can resolve all of the issues related to it.
Ever since gaming went from being a niche fun-based activity to a billion-dollar industry, there have been some big players involved in the business. One such name has been NVIDIA, which has been the frontrunner in developing the best in class graphics cards for PC systems. Progressing with higher clock-speeds with every year, NVIDIA has developed powerful devices to process videos, and render graphics for gaming. Apart from the strides made in the hardware department, the brand has extended support with software as well, in the form of the GeForce Experience app.
This error is a collective problem for several owners of an NVIDIA-powered console, with the error where the GeForce Experience crashing or not launching at all, happens for numerous reasons. This could either be caused due to a failed Windows update, corrupted software files, and event updates from NVIDIA itself. But before we dive into everything that can go wrong with the GeForce Experience app and the different solutions to fixing it, here’s what you need to about this gaming experience-enhancing software.
What is NVIDIA GeForce Experience?
The GeForce Experience is a modern control panel of NVIDIA, developed to bring a more hands-on approach to tweaking the performance of games on the PC and laptops. It will let you alter all of your graphics settings in one place and will enable you to adjust them on a per-game basis.
For the non-tech-savvy people out there, it can be a bit overwhelming if you’re not an expert in customizing graphic settings. If you just want the essential stuff in an easy interface, that’s what the GeForce Experience is here to provide, which is exactly what NVIDIA wishes to offer with the customization tool for gaming that has been created.
Some of its distinct features include:
Automatic Game Optimization
You can choose an installed game in the list of games here and select Optimize to optimize the game in one click automatically. Rather than change the settings yourself or use the defaults, the GeForce Experience software will optimize settings intelligently. NVIDIA themselves offers these settings. GeForce Experience gets the best optimal settings for your computer’s graphics hardware (GPU), CPU, RAM, and monitor from NVIDIA’s data centre.
Driver & Game Profile Updates
If you want to get the best PC gaming performance, you need to keep your graphics drivers updated. The GeForce Experience software automatically checks for driver updates and allows you to choose whether to install them. It also regularly downloads new game profiles such profiles to tweak and help achieve optimal performance.
System Specifications
My Rig tab displays your system specifications. It’s an easy way to see what GPU, CPU, memory, and resolution your system is using without digging into the Windows Control Panel
Game Streaming
GeForce Experience includes support for streaming games running on your PC to other devices. Currently, this feature only allows you to stream games to the NVIDIA Shield handheld console.
ShadowPlay
ShadowPlay is a video-recording feature that allows you to record or stream your gameplay. In “Shadow Mode,” ShadowPlay captures the last 20 minutes of your gameplay. This software is a dream and wishes come true for every pc gamer, but, unfortunately, the software can break. Luckily, many people have encountered this issue, so it has well-documented solutions.
How to Fix NVIDIA GeForce Not Working Issue
Despite the fact that the GeForce app is regularly updated by the developers and new graphics drivers are released on a monthly cycle, it isn’t entirely surprising that there are plenty of complaints registered regarding the ineffectiveness of the app. Whether it is pertaining any other background apps that are causing a conflict with the optimal performance of the NVIDIA app, or the app itself that is not running ideally, there are ways to solve these disputes.
As you keep reading this guide, we’ll take you through several solutions through which you can fix the issues of GeForce Experience and how you can resolve them with ease.
Solution #1: Make sure your GeForce Experience is working
Sometimes when software crashes, it turns off. It doesn’t show you when it happens, so you need to check on it to ensure it is on by re-enabling it. Follow these steps to confirm, which is the most effective solution for Windows 10 (Update 1809) but can be used on prior versions also.
- Open “Run” menu by selecting the Windows icon + R button on your keyboard.
- Then type “services.msc” in the input box and press enter.
- Search for “NVIDIA GeForce Experience Service” in the list and tap it.
- Once chosen, right-click the option and choose either the Start or Restart options.
- Search for “NVIDIA Telemetry Container” in the services list.
- Right-click and choose the Properties option.
- Adjust startup type from Manual to Automatic option.
Once you go through these steps, re-open the program to confirm if the problem is fixed with the NVIDIA GeForce Experience app.
Solution #2: Reinstall GeForce Experience App
Reinstalling GeForce Experience might fix the faulty issues in the application, and while it may sound basic and obvious, it is the oldest trick in the book. Just like shutting down the system and turning it on, this would be able to get rid of any temporary processes and broken files that might be interfering with the performance of the app.
- First, uninstall GeForce Experience App by heading to Start – Add or Remove Programs.
- Then head towards the GeForce Experience download website to download the most updated version of the program.
- Install it on your PC. Lastly, check if you have solved the problem and whether you had success in opening it this time.
Solution #3: Reinstalling the Driver
If the reason GeForce Experience isn’t working is corrupted software, then you may need to reinstall it. The problem will be fixed by repairing corrupted files or computer entries. Follow these simple steps to complete the process:
- Press Windows + X and choose Device Manager.
- Search and select Display Adapters, right-click on your Graphics Card entry and then tap on “Uninstall”.
- After uninstalling, head to the NVIDIA Drivers website.
- Under the Manual Driver Search, choose your graphics card type and operating system and tap on Start Search. While choosing your graphic card, it shows that “it can’t detect graphic card” then don’t panic. Head to device manager and under “VIEW” tap on “show hidden devices.”
- Download the latest driver from the search results and install it.
- Reboot your PC after the driver installation and launch GeForce Experience to make sure if it runs up correctly.
Note: If this doesn’t work, it could mean that the driver build that has been launched by the company recently could be unstable. Then, you could try to roll back your drivers for a meantime before a more stable build launches out.
Solution #4: Disabling the Antivirus software
Antivirus software is there for your protection, but it at times; it may falsely identify the GeForce Experience as a dangerous program. Antivirus applications like Avast are known for interfering with the operations and causing the GeForce Experience not working issue. To test this theory; disable your antivirus program and try to open the software again.
If it opens after disabling your antivirus, you will need to add a rule for it in order to whitelist the GeForce Experience software permanently to prevent problems in the future. Consult the instructions for your specific antivirus program to learn how to do this.
Solution #5: Make sure your Video Card Drivers are updated.
NVIDIA regularly send driver updates, and you need to keep up with them. You can also download the drivers manually as they come out, or you can download a tool like Driver Support to manage your updates for you. Follow these instructions to get things running quickly and easily:
- Download Driver Support and run the .exe file.
- Open the software and run a scan to detect all of your hardware.
- Use Driver Support to reinstall your driver for you.
TIP: If none of the mentioned solutions has resolved the issue for you, we recommend using the Reimage Repair Tool, which can scan the repositories to replace corrupt and missing files. It works in most cases if the issue is appeared due to a system corruption. Reimage will also optimize your system for best performance. You can download Reimage by Clicking Here.
Frequently Asked Questions
Do I need NVIDIA GeForce experience for every game?
There are a lot of NVIDIA GPUs for PC gamers—and NVIDIA GeForce Experience isn’t a compulsory requirement for gameplay, but the app has useful gears designed to boost your PC gaming experience.
IF you are a gamer, you will agree with me that there are few scenarios more frustrating than buying a new game, starting it up, and work with crashes or sub-par performance. Fortunately, NVIDIA works out with developers before the release of high-profile games to prep drivers and make them game ready. These drivers “enhance performance, fix bugs, and uplift your gaming experience.”
GeForce Experience notifies you automatically when these Game Ready drivers are available. You can acquire them by clicking Check For Updates, and then installing the drivers.
What to do when GeForce Experience is refusing to reinstall?
- Put your computer in safe mode with background apps and services disabled
- Check if it opens in that.
- If it does; start enabling the services/apps one by one until the error comes back and find the culprit.
We highly advise you If you possess at least one of NVIDIA’s gamer-centric GeForce GTX graphics cards installed in your gaming device, you should do yourself a favour and download the NVIDIA GeForce Experience desktop App. NVIDIA GeForce Experience isn’t a must requirement for smooth gameplay, but the app has useful tools designed to enhance your PC gaming experience.
Do I need to launch games from GeForce Experience every time I download a game?
No, you don’t need to launch the game in GeForce Experience every time. GeForce Experience finds your gaming device’s best system settings for the game you wish to play. The process is easy just tap on the power of NVIDIA’s cloud data center. By doing so, GeForce Experience runs tests on thousands of PC hardware configurations to find the excellent balance of graphics and system performance. More than 500 games are supported by GeForce Experience.
You can select the Optimize icon to start the optimization process, or head into the Games section and click on “Automatically Optimize” on Newly Added Games. It changes the settings for the game, just without having to do it in-game.
Final Words
GeForce Experience is designed to help both experienced and relatively new PC gamers optimize, stream, and record their gameplay. Once your GeForce Experience app is ready and working, you can rest easy knowing that all the settings are being optimized and handled behind the scenes and without your intervention. So, you can enjoy your best gaming experience.
By following our complete guide to troubleshooting NVIDIA GeForce Experience not working issue on your laptop or computer, you will be able to use the graphic control panel effectively.
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